Shipping policy

Shipping Policy
Effective Date: [Insert Date]

At Longevity Foot Care, we do our best to ship your order quickly and securely. Here's what you need to know:

📦 Order Processing

  • Orders are typically processed within 2–4 business days.

  • You’ll receive a confirmation email once your order has shipped, including a tracking number (when applicable).

  • We do not ship on weekends or holidays.

🇨🇦 Domestic Shipping (Canada)

  • We offer flat-rate shipping or real-time carrier rates at checkout (depending on item type and location).

  • Standard delivery takes 2–9 business days, depending on your region.

  • Remote locations may experience longer delivery times.

🌎 International Shipping

At this time, we only ship within Canada. If you are outside of Canada and would like to order, please contact us directly at assistance@longevityservices.ca to inquire about special arrangements.

đźšš Carriers

We primarily ship through Canada Post and other trusted national couriers. You’ll receive tracking info when available.

📬 Delivery Issues

  • If your package is lost, delayed, or damaged in transit, please reach out to us within 7 days of the expected delivery date.

  • Ensure your shipping address is correct—we’re not responsible for items shipped to incorrect or incomplete addresses.

âť— Special Notes

  • Some products (e.g., custom items or items fulfilled by third-party suppliers like Printful) may ship separately.

  • Local pickup is available at our Duncan clinic. For local pick ups please send your orders directly to assistance@longevityservices.ca.